IMPORTANT NOTICE

Updated: March 1, 2024

=== Contact Information === NEW!

  • There have been an increasing number of cases of automatic e-mails not being delivered, especially to customers using Gmeil.
  • Please contact us from FDSC's official website.
  • https://www.fdsc.or.jp/fdsc_en/MailForm_erm/contact.html
  • <<Attention>>
  • Please check your spam folder in advance.
  • <<Example of Inquiry>>
  • * An e-mail was not sent to you for this registration to sign up.
  • * Order completion email was not sent to you.
  • * The receipt email for the inquiry form was not sent to you.

=== Lead time to shipment ===

  • We ship orders paid by 12:00 pm every Wednesday to the following Monday.
  • (Japan time. It is subject to change due to Japanese holidays, etc.)

=== Price revision ===

  • The EC site of RMs raised the price on 2023-04-01 06:00 UTC.

=== Shipping method ===

  • Please choose from FedEx (TNT) or DHL.
  • Currently we do not use UPS and EMS / AIR.

=== End of sales [RM-F (rod)] ===

  • RM-F (rod) has been discontinued, please purchase RM-F (sheet).

=== Request to Customers ===

  • Please avoid ordering during Christmas and New Year's holidays as much as possible.
  • It may take more than one month from order to delivery.


=== FDSC Declaration on RMs Sales ===

  • * We do not use customer information for any purpose other than shipping products.
  • * We will maintain the confidentiality of customer information to prevent it from being leaked.
  • * We do not accept distributor contracts.
  • * We do not offer discounts to any customers.
  • * We do not prevent distributors from placing orders on behalf of end-users, but we do not accept orders intended for sales.
  • * We may contact customers to confirm that their order is not intended for sale or resale.

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