EC site of RMs FDSC

Updated: April 1, 2024

=== Catalog number === NEW!

• [CAT No.] was added to the catalog list.
• Please use it when you make an inquiry.

=== Contact Information === NEW!

• There have been an increasing number of cases of automatic e-mails not being delivered, especially to customers using Gmeil.
• Please contact us from FDSC's official website.
• https://www.fdsc.or.jp/fdsc_en/MailForm_erm/contact.html
• <<Attention>>
• Please check your spam folder in advance.
• <<Example of Inquiry>>
• * An e-mail was not sent to you for this registration to sign up.
• * Order completion email was not sent to you.
• * The receipt email for the inquiry form was not sent to you.

=== Lead time to shipment ===

• We ship orders paid by 12:00 pm every Wednesday to the following Monday.
• (Japan time. It is subject to change due to Japanese holidays, etc.)

=== Shipping method ===

• Please choose from FedEx (TNT) or DHL.
• Currently we do not use UPS and EMS / AIR.

=== Request to Customers ===

• Please avoid ordering during Christmas and New Year's holidays as much as possible.
• It may take more than one month from order to delivery.

=== Price revision ===

• No plans for a while.

=== FDSC Declaration on RMs Sales ===

• * We do not use customer information for any purpose other than shipping products.
• * We will maintain the confidentiality of customer information to prevent it from being leaked.
• * We do not accept distributor contracts.
• * We do not offer discounts to any customers.
• * We do not prevent distributors from placing orders on behalf of end-users, but we do not accept orders intended for sales.
• * We may contact customers to confirm that their order is not intended for sale or resale.